Payment Options
Choose the payment method that works best for you
Payment Information
Payment Due Date: 1st of each month
Grace Period: Through the 15th - no late fee
Late Fee: 5% of payment amount (charged after the grace period)
Payment Methods: Online, phone, mail, or check. Payment can be made with up to five different funding sources (checking, savings, or credit cards)
Processing Time: 1 business day for online payments. 3-5 business days for mailed checks
Account Management
Everything you need to manage your mortgage in one place
View payment history and upcoming due dates
Update contact information and preferences
View and download mortgage statements
Track your loan balance and equity
Download tax documents (1098 forms)
Set up payment reminders via email or text
Access mortgage calculators and account details
Submit document requests securely
Don't have an account? Create one today
Need Assistance?
If you have questions or need assistance with your mortgage or loan, feel free to reach out to us. We're here to help! Our customer service team is available Monday to Friday, 8am-8pm EST and can answer questions via phone, live chat or email.
Frequently Asked Questions
Quick answers to common servicing questions
When is my payment due?
Your payment is typically due on the first of each month. To see your exact payment due date, log into your account or call us. We'll be happy to answer any questions about your loan terms.
What payment methods do you accept?
We accept a variety of payment methods including one-time online payments, auto-pay, mail, and checks. Payment can be made with up to five different funding sources from checking, savings, or credit cards.
How do I access my tax documents?
Log into your account and navigate to the Documents section. Your 1098, 1099, and all other tax documents are available there. Documents can also be mailed upon request.
Can I make extra payments toward my principal?
Yes, you can make extra payments at any time to reduce your principal balance. When making a payment, simply select the 'Extra Payment' option. Additional funds will be applied to principal only after your next regular payment is satisfied.