WELCOME TO BRIGHTSHORE MORTGAGE
Your mortgage has been transferred to us. We're committed to making this transition seamless for you.
What is a Loan Transfer?
This is a normal part of the mortgage process, and we're here to make the transition as smooth as possible.
Your loan terms remain the same (rate, balance, payment amount unless otherwise notified) BrightShore now handles:
- Payment processing
- Account management
- Customer service
You may have received a transfer notice in the mail or email.


Manage Your Mortgage Anytime, Anywhere
Easily stay on top of your mortgage with secure, 24/7 access to your account.
Features:
- View your loan balance and payment history
- Make one-time or automatic payments
- Access tax documents and statements
- Update your account information
How to Make Your Payment
If your loan was recently transferred, your payment process may have changed.
- Confirm your transfer date
- Set up your online account
- Choose your payment method:
- Online payment
- Auto-pay

Helpful Note
To avoid late fees, be sure to follow any instructions included in your transfer notice.
We're Here to Help
Whether you have questions about your account, need help making a payment, or want to explore your options, our team is here for you. If you're experiencing financial difficulty or need flexibility, we can help you explore available options.